How we work.
Notes from our own practice: decisions we made and the thinking behind them.
From application to donation receipt
For the Hacker School supporters’ association we rebuilt the website and put a membership system of its own behind it. What it does and why it is not an off-the-shelf product.
Read on →A surplus that isn’t one
November is when funding reports get written and budgets get planned. Why now is a good time for a first look at deferring grant income.
Read on →You can’t break anything
Hacker School gGmbH has switched from Flair to Personio. How the personnel data moved across and why one sentence shortly before the switch made such a difference.
Read on →Founded to solve problems
The German Startup Monitor 2026 shows a record year. Almost every second founder wants to solve a social or environmental problem. So do we.
Read on →Grant logic first, then the data
Hacker School gGmbH is moving its fundraising from Salesforce to Microsoft Dynamics. Why we built the new system first and migrated second.
Read on →Advise, implement, operate
Four typical requests, one pattern behind them: why we do not sell IT, websites and AI as one-off projects but set them up as a partnership.
Read on →Three parts of an AI assistant
Why we build on specialised agents, an organisation-specific knowledge base and forms that emerge from the conversation – rather than one chatbot for everything.
Read on →Four ticket systems in practice
How we picked the system behind our managed IT – and why it turned out to be Zammad.
Read on →